FAQs

Are we a Family Owned Business? YES! We are a family-owned small business focused on providing high-quality products and great customer experiences!

Where are we Located? We operate out of Humble, Texas (right outside of Houston, TX)

Do we have a Store you can visit? Unfortunately we do not - we are an online store only.

Do we offer local pick up? We do not offer local pick-up - we are an online only store.

Do we accept Returns? Yes we accept returns within 30 days of purchase - however product must be unused and in original condition and in original box and certain sale items marked clearance are usually not returnable. Also see our Return Policy.

What if your order arrives missing an item or items or they are damaged? Contact us with 30 days of receiving your order and we will provide store credit or a replacement asap and long as product is in original condition and in original box. Also see our Return Policy.

How long does Shipping take? We make every effort to ship your order no later than the next business day, and once shipped you can expect to receive your order in 3-5 business days (note we can not guarantee shipping timing, that is in our carrier's control, not ours).

Do we offer overnight shipping? We do not, however if you have an urgent need, let us know and we can provide a quote and create a special order if you need something quickly.

Do we ship to Hawaii, Alaska, Puerto Rico, and the Virgin Islands? We do, but shipping costs will vary from our normal shipping costs.

Do we ship to Canada? At this time we are unable to ship to Canada.